Delivery 

We are opening the online shop for pre orders for a 2 week period. Once the shop is closed please allow 3-5 working days for your order to be dispatched. All items are sent through Royal Mail 2nd class delivery. 


Returns, Refunds and Exchanges Policy 


How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 14 days of your purchase.

1. Please email anj@thetshirt-factory.co.uk to request a return and we will assign you a tracking number.

2. Please send to:

HBIC By Tiffany
The T-Shirt Factory Europe,
Hayre Building,
Ulvescroft Road,
Leciester,
LE4 6BY

3. Include in your package a signed letter stating the reason for your return and the original receipt.


Returns

If you are not completely satisfied with your purchase, you may return the item within 14 days of purchase for exchange or credit ONLY. 

Items must be in its original packaging. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.


Exchanges

You may exchange your clothing item for a different size or colour. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping. 


Refunds

Refunds will only be issued if there is a manufacturing problem with the garment. All merchandise sold by HBIC by Tiffany  is sold without any guarantee. By making a purchase with HBIC by Tiffany, you are confirming that you have read and understand our no refunds policy.